Privacy Policy

Last updated: March 2025. We respect your privacy and handle your data in line with this policy and applicable law.

Information We Collect

We collect information you provide when creating an account, placing an order, or contacting us: name, email, phone, shipping address, and order details. When you pay through our site, payment is processed by EPS (Easy Payment System). We do not store your full card number or CVV. EPS and the issuing bank may collect and process payment data in accordance with their own privacy and security policies and applicable regulations.

How We Use Your Information

We use your information to process orders, communicate about your order and account, improve our services, and comply with legal obligations. Payment-related data is used only as necessary to complete transactions and, where required, for fraud prevention and dispute resolution. We do not sell your personal information to third parties for marketing.

Payment & EPS

Payments are processed by EPS (Easy Payment System). When you pay, you may be redirected to EPS’s secure page. Data you enter there is subject to EPS’s privacy and security practices. We receive only the information necessary to confirm payment and fulfill your order (e.g. transaction status, order reference). We retain order and contact data as needed for order fulfillment, refunds, and legal compliance.

Security

We use reasonable technical and organizational measures to protect your data. Sensitive payment details are handled by EPS and the payment networks; we do not store full card data. No method of transmission over the internet is 100% secure; we encourage you to use strong passwords and to contact us if you suspect unauthorized use of your account.

Cookies & Similar Technologies

We may use cookies and similar technologies for session management, preferences, and analytics. You can adjust your browser settings to limit cookies; some site features may not work fully without them.

Your Rights & Contact

Depending on your location, you may have rights to access, correct, or delete your personal data or to object to certain processing. To exercise these or to ask questions about this policy, contact us via our Contact page. For payment or EPS-specific data, we may need to coordinate with EPS or your bank where required by law.